How to Book an Appointment

Online Booking

Make your appointment quickly with our e-Booking service designed for non-emergency and follow-up consultations.

• Instant Timeslot Booking: View real-time availability to select your preferred doctor, clinical location, and time slot directly.

• e-Form Request: Simply submit an e-Form and our team will review your request and contact you to finalise the arrangements.

WhatsApp Booking

Connect with our clinical staff via WhatsApp for quick, non-emergency appointment scheduling and service enquiries.

• Select your preferred medical center or clinic location from our list.

• Click to view the dedicated WhatsApp contact number.

• Start a chat with our team, who will help you check doctor availability and guide you through the booking process.

WeChat Booking

Follow our WeChat Official Account to enjoy an integrated experience on your preferred social media platform:

• Conveniently browse specialist listings and clinic services across the HKSH Medical Group network.

• Access direct booking functions for selected services (To be rolled out in phases).

HKSH Mobile App

Download the HKSH App and verify your identity to manage your healthcare journey on the go and access your medical records securely at any time.

4 Steps to Activate "My Report":

1. Download the HKSH App.

2. Register your personal account.

3. Verify your identity remotely via the "iAM Smart" app, or in person at any of our Outpatient Centres.

4. Access your dashboard once the "My Report" feature is successfully activated.

Available Medical Documents Include:

• Medical Certificate

• Radiology Reports

• Laboratory Reports

• Hospital Discharge Summary