Hong Kong Sanatorium & Hospital First Awarded as Caring Company
Hong Kong Sanatorium & Hospital was awarded Caring Company logo in March 2011 for the first time. Advocated by The Hong Kong Council of Social Service, the Caring Company Scheme is committed to building a cohesive society by promoting strategic partnership among businesses and social service partners and inspiring corporate social responsibility through caring for the community, employees and the environment.
In strict adherence to the motto "Quality in Service Excellence in Care", HKSH always strives for the best services for the public with advanced medical technology and professional expertise. The Hospital also shows its care about the community with unsparing support for wide-ranging community services and charities. Since 2002, HKSH has been an active supporter of wide-ranging charity activities, among them are the Trailwalker, the Community Chest, the World Heart Day, the Operation Santa Claus (a yearly charitable event co-organized by the South China Morning Post and RTHK), the Pink Ball of the Hong Kong Hereditary Breast Cancer Family Registry, etc. In recent years, the Hospital has been encouraging its staff members to take part in voluntary services after work. Village Volunteers was established in April 2009 with an aim to support and serve the disadvantaged in the community.
A social prestige in itself, the Caring Company Logo serves as a recognition for the Hospital's contribution to community services. Just like its resolute commitment to quality medical services, HKSH's enthusiasm for community wellbeing will always light the way for the Hospital in future.
The Australian Council on Healthcare Standards (ACHS)
On 4 March 2010, the Hospital was awarded the EQuIP Accreditation Certificate by the ACHS. We are honored to be the first hospital in Hong Kong to receive this international recognition, which is a major milestone of our pursuit of safe and high quality healthcare services.
Full Accreditation of Organizational Standards by Trent Accreditation Scheme of the United Kingdom
Our Hospital is firmly committed to ensuring that the quality of service is up to internationally accepted standards. Since 2000, our Hospital has been subjected to the close scrutiny by the Trent Accreditation Board of United Kingdom once every two years. As a result, our Hospital was awarded Full Accreditation for a period of two years in 2010 for the sixth time in a row, which signified compliance with the standards of the Trent Accreditation Board. We also received commendations for our high standard of patient care and our commitment to delivering excellent health services.
Reader's Digest Trusted Brands Gold Award
Hong Kong Sanatorium & Hospital and its Guy Hugh Chan Refractive Surgery Centre received awards in 2012, namely the Reader's Digest Trusted Brands in Hospital Category and Eye Surgery Centre (LASIK) Category.
The Hospital is honoured to receive the Reader's Digest Trusted Brands (Hospital Category) for the fourth time since 2008. Its Guy Hugh Chan Refractive Surgery Centre also received the Gold Award in the category of 'Eye Surgery Centre (LASIK)' for the second year running. The award testifies to the trust and confidence of the community as recognition of our commitment towards setting industry benchmarks of quality and customer satisfaction in our endeavours. The Hospital's vision continues to navigate us on the path to remarkable achievement and be the leader in the healthcare provider business. This achievement is certainly a source of inspiration for all of us to further heighten our levels of performance and maintain our growth trajectory.
Guy Hugh Chan Refractive Surgery Centre is renowned in Hong Kong for its solid experience, expertise and commitment to delivering quality medical treatments through the application of state-of-the-art technology. As of 2012, the Centre has performed over 80,000 LASIK procedures, and the result is truly remarkable.
Next Magazine's Top Services Award
The Hospital was awarded the Next Magazine's Top Services Award 2007, 2011 and 2012 in the Private Health Care category. Granted only to one recipient in each of the category, the award is bestowed on a healthcare organization following a public ballot, recognizing the Hospital's exceptional quality in customer service and professionalism.
The New Economy's Healthcare Awards 2012
Hong Kong Sanatorium & Hospital (HKSH) has long been recognised for its committed pursuit of medical excellence with top-notch clinical professionals, advanced medical technologies, quality health care services and superb hospital environment. In 2012 HKSH has added another honour to its already long list of prestigious recognitions when it was chosen as "The Best Healthcare Provider in Asia" by major industry decision-makers worldwide in The New Economy's Healthcare Awards 2012.
A wide range of criteria is used by the awards panel to inform its decision over the most pertinent categories, and to establish criteria for voters to consider, such as innovation, originality and quality of product, as well as proof of market development and excellence in client representation.
The Hospital cannot achieve what it has today without the long-term support from patients and the medical communities, both local and overseas. And it is the recognitions from both public and professional circles over the past decades that drive it to go the extra mile, providing the best total patient experience and striving for continuous improvement.
Ming Pao Daily and CUHK’s The Prestigious Corporate Brand Award 2012 - Judging Panel Award by Category - Healthcare Service
Hong Kong Sanatorium & Hospital (HKSH) garnered “Prestigious Corporate Brand Award 2012 – Judging Panel Award by Category – Healthcare Service” for the first time, jointly organised by Ming Pao Daily and The Chinese University of Hong Kong.
The judging panel consists of a group of esteemed branding experts from different universities and professional societies. The assessment is based on six different criteria: “Brand DNA (Mission, Vision & Core Value)”, “Brand Management Culture”, “Brand Strategy”, “Brand Tactics”, “Corporate Social Responsibility” and “Brand Performance and Achievement”. The award testifies to the trust and confidence of the community as recognition of our endeavor towards setting industry benchmarks of quality services.
Mediazone’s Hong Kong’s Most Valuable Companies Award 2012
Hong Kong Sanatorium & Hospital (HKSH) was awarded the “Hong Kong’s Most Valuable Companies 2012” presented by Mediazone. The judging panel of “Hong Kong’s Most Valuable Companies” Award comprises the editorial committee members and Asia-Pacific research team of the Mediazone, which made the assessment from various aspects, such as Corporate Social Responsibility, innovation in product/service and the contribution to Hong Kong etc. The award is a great encouragement for HKSH, which propels us with the motivation in pursuit of the excellence.